Question 1

What sets HVE apart from other manufacturing technology companies?

Accepted Answer

We are a team of scientists and engineers dedicated to producing the most efficient and modular manufacturing equiptment on the market. In addition to our technical backgrounds in electrical and chemical engineering, we also have over a decade of experience in extraction and production. 
 
These two perspectives on manufacturing have guided us in the process of developing our equiptment, making sure to create solutions where other equipment create bottlenecks— making the experience of operating a HVE system ideal for any technican. 
 
All of our machines are fabricated and assembled in Southern California, partnering with local businesses. As a small, family-owned business we believe in supporting our community.

Question 2

Can you visit my facility to consult on build out, installation, and operation?"

Accepted Answer

Yes! We have a number of options for customers that are interested in consultation services. We can cover everything from installation and advising on build-out, as well as in-depth training in the production of distillate products. 
 
These services vary in cost and time duration, for a quote on consultation services please reach out to us directly.

Question 3

Do you guarantee potency and quality from your WFE systems?

Accepted Answer

While we guarantee that a properly maintained machine will operate with the highest efficiency, we cannot always guarantee quality of finished product due to the varients in starting materials and pre-processing techniques. 
 
We do however, offer a number of resources on perfecting your production process and are available to assist you in producing the highest quality product on the market.

Question 4

Do you have a Setup, Maintenance, and Operational Manual?"

Accepted Answer

Yes! We can provide customers with a set of extensive user manuals ranging from our quick start setup, troubleshooting, upkeep, and general information about operation of the WFE systems. 
 
To request a manual from us please contact us through our Contact Portal and someone from our team will assist you.

Question 5

Can it be used only for cannabinoid separation?

Accepted Answer

All of our products can be used to do separations on any distillable compounds.

Question 6

What other ancillaries do I need with my machine?

Accepted Answer

The basic package would be a vacuum pump (varying sizes depending on purchase), heat/cooling recirculator to run the internal condenser.

Question 7

What kind of power is required?

Accepted Answer

120, 240, or Triple Phase is recommended depending on your operation size. All HVE WFE currently only require single phase 240 and 120, and can be run on either depending on your
facilities power.

Question 8

Can you attach output and input pumps?

Accepted Answer

Yes any input pump whether manufactured by HVE or other manufacturers is compatible with all HVE equipment (universal connections).

Question 9

Can HVE machines be daisy chained?

Accepted Answer

Output pumps can be used to pump any output stream of a HVE WFE into the input of another WFE.

Question 10

Can I see the machine running?

Accepted Answer

You can see footage of this on both @highvelocityevaporators and @labsociety on Instagram.

Question 11

How many liters per hour?

Accepted Answer

This can vary depending on the quality of your starting material and your goals for final product purity. All HVE systems come with a significantly larger evaporative surface area
compared to other machines in the same class— this means it will run faster than other machines while beating them in cost.

Question 12

Will I need a hot oil recirculator?

Accepted Answer

No, our systems are designed with electrothermal heating built-in—eliminating the need for expensive and dangerous hot oil baths.

Question 13

Will I need LN2 or dry ice for my cold trap?

Accepted Answer

Our systems are designed to be used with either type of cold trap but are designed to easily accommodate electric emergency chillers, which do not require dry ice or liquid nitrogen.

Question 14

What does an HVE system cost? Are there financing options avaiable?

Accepted Answer

For all cost inquiries please contact us directly via our Contact Us portal and a representative will be in contact with you shortly.

Question 15

Do HVE systems have any proprietary connectors?

Accepted Answer

No - all HVE products are made with universal connections and are compatible with all equipment sold at HVE or from other manufacturers.

Question 16

Can HVE systems be installed in C1D1 facilities?

Accepted Answer

Yes - Several HVE Systems have been retro-fitted and installed to meet highly specific requirements in several different facilities with C1D1 labs across the United States and Canada.

Wiped Film Evaporator

KNOWLEDGE CENTER

All Videos

FOR RFQ AND PRICING INQUIRIES

CONTACT US

520 West Pacific Coast Hwy Long Beach CA 90813
BY APPOINTMENT ONLY

KNOWLEDGE CENTER

All Videos

FOR RFQ AND PRICING INQUIRIES

CONTACT US

520 West Pacific Coast Hwy Long Beach CA 90813 BY APPOINTMENT ONLY

520 West Pacific Coast Hwy Long Beach CA 90813
BY APPOINTMENT ONLY